Koodo Community
Question

Returning to old plan

  • 4 November 2020
  • 2 replies
  • 36 views

When I first joined Koodo, I was only paying $15 month to month pay as you go. I since got the data too but never use it. I want to go back to the pay as you go I had. How? Help!


2 replies

Userlevel 7
Badge +4

Unfortunately, if the plan isn’t offered anymore, you can’t get it back. 

Userlevel 7
Badge +4

Are you on a monthly plan now or just on a different prepaid one?

A different prepaid one just means you have to switch your plan to the $15.

If you're on a monthly one then you'll have to go get a new sim card and switch back to koodo prepaid on the $15 plan.

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