Koodo Community
Question

Returning phone but not owner of account.


If my dad has just add me to his account and got my a phone. Can I go to koodo and return the phone to use the sim card on another phone? (Of course tell koodo which new phone I will be using) If I need to be authorized before doing this, how can I do this ? (Avoid calling in since he dosen't speak english well.) If I provide his pin code and other information such as address will I be able to return the phone ? Thanks.

This topic has been closed for comments

2 replies

Userlevel 7
Badge +4
You will probably have to return the SIM Card with the phone, then purchase another SIM Card. Also your dad will have to be there if he's the account holder.
Userlevel 1
You will probably have to return the SIM Card with the phone, then purchase another SIM Card. Als...They may let you keep the SIM card if you are going to activate with them on your own phone. At that point don't forget to ask for the 10% discount for your monthly plan. If you have no negative tab you are eligible. http://koodomobile.com/en/on/switch2koodo.shtml