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Return on Promotion

  • 29 September 2020
  • 2 replies
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I upgraded my phone to a Huawei P40 so I could get the recent promotion plan for 15 GB and unlimited nationwide for $75. I didn't know when I bought the phone that it doesn't run with Google like the Huawei P20 Pro does. As I need to be able to access Google services for my post-secondary I won't be able to use this phone. If I return or exchange the new phone would I lose the promotion plan?

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Best answer by Dennis 29 September 2020, 02:57

You likely will.  Since to request a refund or exchange you need to email the webstore I would request an exchange for another phone instead.

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Userlevel 7
Badge +4

You likely will.  Since to request a refund or exchange you need to email the webstore I would request an exchange for another phone instead.

Userlevel 7
Badge +4

https://youtu.be/4vki3DasrYc

I also was shown this YouTube video. 

Might save you some time and effort if you can avoid a return/exchange 

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