Hi, I heard about the 5gb add on from the redflag deal. I want to request for a call back. Thank you.
Read more at MobileSyrup.com: Koodo offering 5GB add-on for free to some customers
You may send a private message to Koodo via Facebook messenger and refer to the Freedom offer of 11gb for $35 plan. If all goes well, you may get a 5gb add-on
Ask him : https://koodo.ca.ada.support/chat/?language=en
He might be able to help
I would like to enroll with Koodo. Please call back
Just go to the koodo website and click on shop
If you need a phone, select phones. If you just need to enroll, then click Bring Your Own Device
Please call me back 780XXXXXX
Please call me back 780-XXXXXXX
Im an in the Edmonton Capital region too. What help do you need? If you ask it here maybe we can help without needing to wait on hold
I received a phone call from Koodo from a “Cynthia” that there was suspicious action on my account in regards to airtime charges of $375.44. These are not mine. I can not pay these and want them removed from my account. I do not even know what airtime is, I am a senior citizen. Account #
I have flagged this to a rep for you. Hopefully they will be able to respond soon
Thank you. I find this whole KooDoo’s communication system is so frustrating. It is hard to figure out what a community is, where to find a spot to request a call back and no one answers the phone. That text system is very bad. I am sorry, I am not impressed.
Hello there! We kindly recommend you to avoid posting your phone number or your Koodo account number on the forum. We have managed to check the bill. Due to the fact that your are using a plan with a limited amount of minutes the system started to charge for airtime once the 500 minutes were used. Most of the calls are made to the same phone number. Send us a message on Facebook or on Twitter so we can chat more about this. Thanks.
I do not have facebook or chat. I just have a cell phone. I did not know that this was going to be seen, there was no alert or mention of posting phone numbers & Dennis did not say a thing. So I would advise that Koodoo have a disclaimer for all users that everyone can see these “chats”. Or someone, someday may turn this around on Koodoos. Please just call me. Again, this charge is not mine nor am I going to pay it. If it was a pocket dial, then it should be removed.
@excessive airtime please use the Koodo Assist chat bot and request a scheduled callback. It might be easier than setting up facebook or twitter account
I do not have Twitter or Facebook, just my cell phone
This is why i recommended Koodo assist
Yes, I probably would use any assistance if I could figure it out. I tried the texting to resolve my issues but all I got was cartoons & messages that said...I don't understand. Seems like it was a robot which is useless. I need to have a real live person call me to remove this unwarranted & possibly hacked air time. Not a machine, a person. How hard does Koodos have to make this?
When you are in Koodo Assist, just enter #HelpSS and you can schedule a callback
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.