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Put phone on hold....


I am in the USA for 5 months, would like to put my phone on hold, I think someone told me i could pay $10.00 a month to do so......

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Userlevel 3
You can do it for free on Self serve. It's $15 a month but keep in mind if you're on a promo plan and we no longer offer it there's no way Koodo can revert to this plan. If you request seasonal hold through customer service a $10 rate plan change fee would apply.
Userlevel 4
Rocky Balboa wrote:

You can do it for free on Self serve. It's $15 a month but keep in mind if you're on a promo plan...

You can always call Koodo to ask for help on how to change to the Seasonal Hold in Self Serve. Technically, you are still doing the change, just being guided by the agent 🙂

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