Koodo Community
Question

PUK code needed. No response to private message. Anybody there?

  • 28 August 2017
  • 3 replies
  • 44 views

I am in need of a PUK code. I PM'd you guys 24 hours ago and I haven't gotten a reply. Can someone please respond as I would like to be able to use my phone again??

3 replies

Userlevel 7
Badge +4
So you sent the message via Facebook? If you don't hear back by around 9am when customer support opens, you can always call 611. Regular response times are 2-4 hours with Facebook/Twitter.
Yes. Since it's just 9am now, I'll give a little more time. Was hoping for better service from them. 😕
Userlevel 7
Badge +4
Yes. Since it's just 9am now, I'll give a little more time. Was hoping for better service from th...Somebody I believe responded to you Jesse.

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