I ported 2 lines from Public Mobile to Koodo on their offer to migrate PM Legacy plans. The 2 plans are $25 Unlimited Canada-wide anytime minutes / unlimited messaging (text & picture) which include a variety of features (Call display, Call Forwarding, voicemail, etc...).
On each line we also added the following for Data: add-on 250MB/ month for $2. I was told this is a one time offer for Public Mobile users migrating to Koodo. It is also listed in some Community conversations on Public Mobile's website.
Once the transfer was performed by a Koodo employee, he loaded new SIM and asked us to try our phone. Calls & text worked fine. But Data did not. Since it was quite busy and after 6pm, he suggested I contact Koodo this morning to resolve.
Also, as per other threads/conversations, Call Forwarding is missing.
Problems to resolve (on both lines):
1) add-on 250MB/month for $2 - not working
2) Call Forwarding - missing
Can a Koodo employee look into this?