So my new data cycle or cycle in general started on the 25th. I’ve already used a fair amount of my data so I wanted to upgrade to the next plan up to get more data. When I did it through self serve it said my data and texts would be prorated. My fear is this is going to cost me more… should I wait until the next bill cycle? I can’t even find a phone number to contact Koodo.
Best answer by Allan M
You don’t have to be worried about get charged for prorated data. It just simply means that since you have 28 days left in your cycle, that you’re gonna get 28 days worth of the data in the new plan.
The only thing that can get screwy with extra charges if you are switching plans and your old one has x amount of minutes. If you have unlimited minutes though then you’ll be just fine.