Koodo Community
Question

Promotion Displayed Next Day after Signing Up

  • 26 August 2021
  • 2 replies
  • 33 views

Hello, I just signed up to switch over to Koodo. It looks like a promotion came up the day after I signed up.

It’s $50 10GB → now $50 10GB+5GB.

i haven’t even received my SIM and hasn’t switched over. (No term contract).

How and Where do I contact at Koodo to make the change to the Promo?

Any help would be appreciated.

 


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2 replies

 There is no 10+5gb plan. 

 

It's the $50 10 Gb plan that already includes the 5gb bonus data. Really it's a 5+5gb plan.

 

Koodo dros a horrible job labeling their plans 

Thanks for clarification. I think I would have to think about switching over after reading the labelling’ issue’.

Thank you.

Userlevel 7
Badge +4

There is no 10+5gb plan. 

 

It's the $50 10 Gb plan that already includes the 5gb bonus data. Really it's a 5+5gb plan.

 

Koodo does a horrible job labeling their plans