I've been a Koodo customer for 14 years, I'm currently paying 50$ a month for 4 GB and 500 min and there is a promotion that is offering 12GB and unlimited minutes for the same price. I don't want to upgrade phones, I just want the promotion. How do I go about this? I believe being a customer for so many years, referring friends, paying thousands of dollars should make me deserving of promotions offered to other customers. There's enough plastic polluting the world, I'm not buying a new phone if I don't have to, and pushing customers to buy another phone just to get a better deal on their plan is unethical.
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