Koodo Community

Community

Solved

Promo plan


How do I change my plan to a promo plan? I've never done this 'self serve' before.

2 replies

Userlevel 6
Badge +4
Hi Traci... Just log into you Self Service account, go to Plan and add-ons and click where it says Change plan.... Just follow the instructions and the plan change will be in effect the same day...
Userlevel 7
Badge +4
Assuming you can sign into self serve: click on the plans and add ons tab click on change plan select the new plan you want keep confirming changes until it says you're done. plan changes made through self serve will take effect immediately.

Reply