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Please help me!


I am trying to sign into self serve but I have this message coming up, "Looks like this account has already been linked to another email address. You're still waiting for permission from the owner of that email address. We'll email you once you're approved." I am the owner of this account and the e-mail address provided in store is the same one I used to set up self serve. What is up with this?

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Userlevel 7
Badge +4
What name is the account under Carey? Couldn't find an active account under your name. 
The account is under my husband's name, Paul Langdon.
Userlevel 7
Badge +4
Carey Langdon wrote:

The account is under my husband's name, Paul Langdon.

Look like there are 2 different email addresses of Paul's attached to the account. Please send us a private message on Facebook so we can help you fix it Carey. 

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