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Why are family members i have under my plan being offered amazing deals on plans an i cannot get them? I got them to switch and i am a long time subscriber to Koodo ☹️
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Best answer by David AKU 17 November 2018, 15:01

The deals are often based on how the plan is used. If the customer has certain consumption patterns, they are offered a deal.

Also make sure you have not unsubscribed from deals, etc., through the self-serve interface.

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Userlevel 7
Badge +4
The deals are targeted to some people according to different things. I find it unfare for you but that's what it is unfortunately.
Userlevel 7
Badge +4
The deals are often based on how the plan is used. If the customer has certain consumption patterns, they are offered a deal.

Also make sure you have not unsubscribed from deals, etc., through the self-serve interface.