Koodo Community

Community

Solved

Plan flexibility?


Hello, I have been a Rodgers customer for about ten years now and they have worked well enough, but my new job position is forcing me to change providers as some of my new work locations do not have coverage under the Rodgers network while both Telus and Bell seem to work fine. My current plan is around $34 and includes: 200 local minutes, 100 long distance minutes, Unlimited local incoming calls, unlimited evenings/weekends (6pm?), unlimited messaging, voicemail, and caller ID. I'm looking for something comparable but am having trouble finding anything where I don't feel I'm paying more to get less. Unlimited incoming is very important in my position and my coworkers who deal with you have it in the under $40/month range but it doesn't seem to be something you offer anymore? I guess my question is, are you or your dealers able to adjust your plans at all to suit the needs of new customers? Thank you for your time Scott

9 replies

Userlevel 7
Badge +4
What you is what you get at Koodo

https://shop.koodomobile.com/plans/pl...

As you can see, the $34 plan you currently have is similar to the $34 at koodo. You can add unlimited incoming calls for $10/month.

https://shop.koodomobile.com/plans/ad...

If you choose the $29 plan plus the $10 add on you may be able to get what you need for under $40 Maybe also check out prepaid http://koodomobile.com/en/on/plansandboosters.shtml
Userlevel 6
As a happy customers of koodo for years I have to tell you Scott I'd be pretty miffed if they gave something better than I could get. LIke adjusting the prices of plans for new customers for no good reason. 🙂
Chris Petersens wrote:

As a happy customers of koodo for years I have to tell you Scott I'd be pretty miffed if they gav...

I understand what you mean. Rodgers was bad for this. I'm more suggesting something along the lines of removing data from a plan and applying the value to get more minutes. Same value, just more useful in my situation.
Userlevel 7
Badge +4
Chris Petersens wrote:

As a happy customers of koodo for years I have to tell you Scott I'd be pretty miffed if they gav...

Sounds like prepaid would work for you. It's actually a pretty good deal compared to monthly postpaid plans these days
Userlevel 7
If you're willing to buy a new device outright/from another source/bring your existing phone over, I would get a plan with Telus instead. $40 gets you Unlimited Canada-wide calling, texting, and Call Display/Voicemail (but only pay per use data). No activation fees or any hidden costs, but you have to pay $10 for a SIM.

I feel that this is much better value for a talk only plan than what you currently have but it means providing your own phone.
Thanks everyone. It seems I just picked the wrong time to change plans. My frustration is that my boss, as well as a number of friends switched to Koodo recently and were all able to find more reasonable plans then those currently on offer. I guess I'll have to wait for someone to come out with a good promotion. Thanks again!
Userlevel 7
Maverick wrote:

Thanks everyone. It seems I just picked the wrong time to change plans. My frustration is that my...

Did you see my suggestion? I think that's the way to go, honestly.
Maverick wrote:

Thanks everyone. It seems I just picked the wrong time to change plans. My frustration is that my...

I did thank you. That would be reasonable for sure, but the screen on my current phone seems to be having calibration issues so I would need a new phone. Defiantly worth considering though, I didn't know they offered that.
Userlevel 7
Badge +4
Maverick wrote:

Thanks everyone. It seems I just picked the wrong time to change plans. My frustration is that my...

Then you need to separate the thinking of the subsidy from the plan. If you get a subsidized phone, then that increases your monthly payment since you are paying for the phone spread over a 2 year period.

Reply