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Plan changes taking effect


Hi. I just changed my plan and in addition, took away an Add-On. However, I still see the same old plan when I click "View Plan". When do the changes take effect? Thanks.

3 replies

Userlevel 6
Badge +4
Hi there... When you change your plan on the Self Service account, the changes take effect right away, on the spot... Double check whether the plan was changed or not.... Probably it didn't go though....
Userlevel 7
Badge +4
Camilo_A wrote:

Hi there... When you change your plan on the Self Service account, the changes take effect right ...

I'm not sure if this is possible, but could it it be that you see an old "cached" page? Try Control - F5... if you still see the old plan, as Camilo said you probably need to change it again 🙂
Userlevel 7
Badge +4
Camilo_A wrote:

Hi there... When you change your plan on the Self Service account, the changes take effect right ...

Command Key - R If you are a Mac user 😉 But to be safe I would log out and log back on just in case. Delete your history and cookies to be really safe

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