Koodo Community



plan change

so i changed my plan to a plan with data and i am wondering when it will take effect

6 replies

Userlevel 7
Badge +4
If you changed it on self serve and it shows up on self serve then it is in effect. So basically right away
Whenever I have contacted Koodo to make a plan change ie. Five Essentials, it always took effect next day. Koofo's great customer support.
Userlevel 7
Five essentials was different.. Plan changes are almost immediate.
Userlevel 3
Hey Tory, Just to confirm with Dennis and Chad. When you change your plan, the changes are effective within 15 minutes. Hope this helps. ________________________ If you see a good answer, give it a star.
Does this apply to changes made on-line?
Userlevel 7
Wayne Masek wrote:

Does this apply to changes made on-line?