Koodo Community



Plan add-ons

Hi there.  Can I keep my add-ons if I change my plan? An answer from a Koodo employee would be awesome? Thank you!

3 replies

Depending on the add-ons: older plans have some stuff that's not compatible with new plans (Fav Numbers as an example), but if plans are compatible you can get all your add-ons. Give me the plans names for an exact answer
Userlevel 7
Badge +4
Indeed Daniel, the above user is correct. Moreover, based on your inquiry from yesterday, your add-ons could not be carried over for the plan you are seeking. Some plans are not, what we call "stackable".
If I change from the $55-500 day time minutes, 1GB plan, with a bonus 1GB data, Unlimited messaging to the $50 750 day time minute will it delete my 1GB bonus data add on?