Koodo Community

picked new plan to early, now a better one being offered

  • 17 November 2023
  • 2 replies

I decided to change my phone plan from virgin to Koodo about a week ago and choose 20gb/39$ plan and I am just waiting for SIM card in mail. Saw that now they are offering 20gb/34$. Since I haven’t even activated the new SIM card yet, is it possible for me to change to the new better plan, and if so, how?

2 replies

Userlevel 7
Badge +4

As you are within the 15/30 days trial period, you could contact Koodo directly and ask a rep to assist. You can schedule a call back from www.koodo.com/chat or send messages to their official Facebook or X. Links are below at the bottom of this webpage 

Userlevel 7
Badge +4

Honestly just cancel and wait until Black Friday.  It is a week away and plans and deals may be even better (no promises though)