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I want to order 2 phones under 2 different numbers on my plan. But I can only figure out how to do one at a time. i would prefer to order both phones under 1 order. 

Any suggestions? 

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Best answer by Dennis 6 June 2021, 05:25

If you are a new customer, you can only order 01 phone (for one account) online. After 90days, you can order more. If you want to open multiple lines on one account, you would have to visit a Koodo location.

It's now 45 days if your want to order a phone on a 2nd line. 

No wait if you are just ordering a 2nd line with no new phone as long as your account is active. 

Either way you won't be able to put in 2 orders under 1

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Userlevel 7
Badge +4

If you are a new customer, you can only order 01 phone (for one account) online. After 90days, you can order more. If you want to open multiple lines on one account, you would have to visit a Koodo location.

Userlevel 7
Badge +4

If you are a new customer, you can only order 01 phone (for one account) online. After 90days, you can order more. If you want to open multiple lines on one account, you would have to visit a Koodo location.

It's now 45 days if your want to order a phone on a 2nd line. 

No wait if you are just ordering a 2nd line with no new phone as long as your account is active. 

Either way you won't be able to put in 2 orders under 1

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