Koodo Community
Question

Phone and plan goes on sale after I get my phone

  • 22 November 2021
  • 3 replies
  • 28 views

I have had my new Motorola Moto 5g Ace for less than 2 weeks and now I see that Koodo has put both my phone, and the plan I signed up for on sale.

 

Is it possible to get those offers since I am within 2 weeks of starting my current plan?


3 replies

Userlevel 7
Badge +4

You would have to contact Koodo directly and ask a rep to assist. As you are within 30 days of the recent purchase, I think they  can help you.

Thank you, Dinh. I will do that.

Userlevel 7
Badge +4

Just to note, if it was bought in store, the return/exchange period would only be 15 days

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