Koodo Community

Perks Not Applying

  • 9 September 2023
  • 3 replies

I changed my plan and was offered a free perk. I chose the unlimited international text. But it won’t apply. It keeps saying I ‘can’t choose a perk right now.’

*sigh* Do I need to call in? 


Best answer by Flo Koodo 10 September 2023, 15:39

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3 replies

Userlevel 7
Badge +4

Let me flag a rep to look into the issue. 

Userlevel 7
Badge +4

Hi @RainV 

We have checked and we can see that the free perk has been added to your plan. Are you abe to see it in self serve?




I see it now! Thank you!