I was with Koodo for 2 years now and my cousin came from another country and want to use a phone immediately. On June 10th, I registered a new number for him in my account. He registered a plan ($53 1GB Unltd min Plan). After about 20+ days, I checked my bill and saw his $53 plan turns into $84.80 -> $95.82 (after tax). I was like wth?
The partial charge is from Jun 10 To Jun 27. And, the plan charge is from Jun 28 to Jul 27.
Do I have to pay the partial charge? Does that mean he cannot use the phone until june 28th? That doesn't make sense? Why does Koodoo charge me extra when I bring my cousin to activate a new number (bring them business indeed)? The sales associate told us we can use the phone immediately after activation with no charge.
I thought my cousin's monthly plan starts the day of the activation which is June 10th- July 10th?