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New Unknown addon Data 1Gb $0 2 month


Today I logged into self-serve and saw this unknown add-on.  I did not add this add on.  I currently have 1Gb included in my plan but I am seeing an additional 1 Gb usage gauge and the following add-on in "Manage my add-ons"  Data 1Gb $0 2 month

Can someone explain what this is?


11 replies

Userlevel 7
Badge +4
Hello M,

You have a free GB, why are you asking questions? LOL. It seems like you got a free GB for 2 months.

I've just never had something like this added randomly before :)  I wanted to make sure it was what it appeared to be.  Would this be 1 GB total over the two months or 1 GB per month for 2 months? 
Userlevel 7
Badge +4
M wrote:

I've just never had something like this added randomly before :)  I wanted to make sure it w...

It would be 1GB/month for 2 months.
M wrote:

I've just never had something like this added randomly before :)  I wanted to make sure it w...

Go to Transaction history on Self Serve to see its expiry date.
M wrote:

I've just never had something like this added randomly before :)  I wanted to make sure it w...

It was added on November 9 and expires on January 8.
Userlevel 7
Badge +4
M wrote:

I've just never had something like this added randomly before :)  I wanted to make sure it w...

Are you a new customer?
M wrote:

I've just never had something like this added randomly before :)  I wanted to make sure it w...

No actually, I've been a customer for years.  It's not a problem, I'm more curious than anything, I didn't receive any text or notification about the add-on.  It just randomly appeared on Self-Serve.
Userlevel 6
M wrote:

I've just never had something like this added randomly before :)  I wanted to make sure it w...

Sometimes Koodo will send you specialized offer if you are close to or are going over your data. This seems like an offer that is automatically added for free to you. A good way to save you money if you use more data especially in the holiday season.
Userlevel 7
Badge +4
M wrote:

I've just never had something like this added randomly before :)  I wanted to make sure it w...

Looks like you are proof that Koodo does indeed give bonuses to long time customers!

M wrote:

I've just never had something like this added randomly before :)  I wanted to make sure it w...

I also received extra data for free I would just like confirmation of that I don’t go over it already shows usage on itWhich is also included on the original data usage box I am confused

M wrote:

I've just never had something like this added randomly before :)  I wanted to make sure it w...

Just informed by Koodo I received A free extra gig of data for the next two months! Thank you Koodo and Merry Christmas!

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