Koodo Community

New to Koodo

  • 20 April 2021
  • 2 replies

Hi there!

I am wondering how does someone who is living in quebec, with an ontario number, cancel their plan with their ontario provider (fido) and become a new customer with a new number with koodo!! I’m guessing i’ll have to call but they charge 10 dollars for a phone call? Just wondering how i go about bringing my own device to koodo and getting a new number! 



can provide extra info if needed??

2 replies

Userlevel 7
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Userlevel 7
Badge +4

Just click the link Timo provided above to order a new sim card with Koodo. Then since you aren’t bringing over your number, you’ll have to call in to Fido to cancel your current line.