Koodo Community

new plan

  • 10 October 2020
  • 1 reply

I just purchased a new phone and changed my plan at a Kiosk. The plan he switched me to was $45.00 with 1 GB. When I just logged on to view my bill and my plan I notice there is a plan for $45.00 for 2 GB . Why would I not have been offered this plan? I don’t even see a plan for $45.00 with 1 GB. How do I get this changed?

1 reply

Userlevel 7
Badge +4

You will need a rep to assist. I would suggest you chat with a social media rep via facebook messaging https://www.facebook.com/Koodo or you could schedule a callback from their digital assistant.