I was talking to a customer representative and there was a disconnection on your side. I switched my plan over and wanted to add something to it which required a callback. Is it possible to get into a direct line with someone about it? I am sick of using your digital assist as it won’t schedule me a callback.
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Userlevel 7
The only way to talk to a ‘live’ koodo rep is to ask for a callback
via Koodo Chat www.koodomobile.com/chat Ask for a callback from Chat by typing #helpss, or
via Facebook/Koodo https://www.facebook.com/Koodo
It is unusual (but still possible) to have a callback disconnected - so you should try again.
Good luck!
The only way to talk to a ‘live’ koodo rep is to ask for a callback
via Koodo Chat www.koodomobile.com/chat Type #helpss or #socialtech OR
Ask for a callback from Chat #helpss OR #socialtech
via Facebook/Koodo https://www.facebook.com/Koodo
It is unusual (but still possible) to have a callback disconnected - so you should try again.
Good luck!
I did and now they are closed...
The reasons it won’t let you schedule a CB is probably becasue they are closed.
The reasons it won’t let you schedule a CB is probably becasue they are closed.
It wasn’t clear what the hours are.
Ask and you shall receive.
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