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Motorola Droid Razr - Mobile network option won't work


I'm trying to set up the data on my Motorola Droid Razr. When I go into settings the option for mobile networks is darkened and can't be selected. Does anybody know the reason for this and what I can do to fix it?

5 replies

Userlevel 7
Badge +4
usually that means the phone isn't detecting the sim.
I know the sim card is in. What would be a reason why it is not detecting it?
Userlevel 6
Hi Olivia, are you able to call and send/receive text messages? Although we offer limited support on non-Koodo phones, we can still have a look and help! You can reach our technical support at 1-866-995-6636, option #6. Thank you! ________________________ If you see a good answer, give it a star.
Userlevel 4
Yannick wrote:

Hi Olivia, are you able to call and send/receive text messages? Although we offer limited support...

She already did call tech support 😛 She spoke with me. I could not find anything as to why this would've happened. Dr. Google failed me. I even checked multiple forums for Motorola Droid Razr phones and still had no luck
Thanks! I was able to get this resolved!

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