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Manage add-ons blocked | Koodo Community
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Question

Manage add-ons blocked

  • 10 September 2021
  • 4 replies
  • 46 views

Line opened today.

 

I wanted to enable Call Forwarding feature but only get “ Sorry, plans and add-ons can't be changed within 33 days of renewing your account. Please try again after the 33-day period is over. “

 

What is the best way to have it enabled ?

 

Thanks,


4 replies

Userlevel 7
Badge +4

You will need to contact Koodo if you want it enabled before the 33 days are over I'm afraid.

Userlevel 7
Badge +4

Note that there is a cost for call forwarding

https://www.koodomobile.com/help/call-forwarding

How do I speak to an agent ??

 

No matter what I do, I only have the option to deal with this useless digital assistant.

 

Any way to speak to someone ?

 

Thanks

Userlevel 7
Badge +4

How do I speak to an agent ??

 

No matter what I do, I only have the option to deal with this useless digital assistant

Yes, digital assistant to set up a call back.

Or you can send them a message through FB or Twitter.

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