Koodo Community

Long distance charges on calls on Canada wide plan

  • 23 October 2020
  • 3 replies

I recently joined Koodo and on Canada wide plan. However whenever i called to out of province  phone no, it says long distance charges may apply. How should i contact to customer service to talk about this or how to resolve this issue?

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3 replies

Userlevel 7
Badge +4

The good news is: you don’t need to contact anyone - it’s just a standard message. If you dial the number with a 1 (one) in front, the message goes away :)

Userlevel 7

The other good new is that there will be no long distance charges (they don’t charge extra for an annoying message)

Thank you Sophia and nim4165