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Login Problem


When I tried to log in, I had forgotten my login name so I continued to enter my number only to have koodo reply saying that my number was not valid. Any idea what's wrong? And yes, I did type in the right digits.

2 replies

Userlevel 7
Have you previously registered for Self Serve???
Userlevel 2
You can't use your phone number to log in to your Self Serve account. Give Koodo a call to resolve your Self Serve log in issue.

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