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Bravo..Wind Mobiles bold move with partnering with t mobile to offer unlimited everything for $39 is amazing. We need to start burning up koodoos website and customer service lines to compete. I'm considering leaving. Let's get this done folks...we are there bread and butter.

11 replies

Badge +4
The only part of WIND Mobiles' $39 plan that relates to T-Mobile is their unlimited U.S. roaming (data, talk and text) portion of the plan. The partnership between Wind Mobile and T-Mobile exists because roaming rate agreements with its American partners could not compete with roaming rates offered by the big three. Apart from that, one can't argue with those prices. If Koodo were to offer a plan like this, chances are WIND would lose a good percentage of its customers, given Koodo's zoneless nationwide coverage.
Userlevel 6
Who said there is no competition in this country? 🙂 Jim, if you d on't think you get your money's worth with koodo, I would strongly encourage you do leave them to find out if the grass is indeed greener on the other side. You may have to hurry as 2 of the 3 other compnaies like wind are bankrupt. And wind seems to be on its last leg too. http://www.itworldcanada.com/article/wind-all-but-dead-analyst/90088
Userlevel 7
Badge +4
Chris Petersens wrote:

Who said there is no competition in this country? 🙂 Jim, if you d on't think you get your mone...

Why would people care what WIND's situation is? Are they getting a cellphone plan or buying company stock?
Chris Petersens wrote:

Who said there is no competition in this country? 🙂 Jim, if you d on't think you get your mone...

I'm shocked by the negative comments from some koodoo subscribers. I would like remind everyone that koodoo once was the new kid on the cell block..much like wind is right now. Koodoo(telus) and Fido(rogers) seem to be in a battle of prices and service.....wind mobile slightly behind them. Has anyone looked at their rogers bills lately? That's not the motto I want koodoo to follow. I love the service and coverage koodoo provides...but it seems that wind mobile has taken a giant step into the future of Canadian cell service. I'm a truck driver...I promise you...from personal experiences that wind will see a large subscription increase from Canadian and U.S.A. based truck drivers. That's quite a large market they've tapped into. I want to thank the reply about the stock purchase...might not be bad idea. For koodoo web sales......your Canadian service is very good....imagine the subscription increase if you partnered a U.S. cell carrier?
Userlevel 7
Badge +4
Chris Petersens wrote:

Who said there is no competition in this country? 🙂 Jim, if you d on't think you get your mone...

Wind may offer unlimited coverage across the US, but last time I checked their "unlimited" coverage in Canada encompassed a grand total of a few hundred square miles in about 4 major cities. Calling this a "giant leap forward" for Canadian cell service" seems a bit of a stretch.
Chris Petersens wrote:

Who said there is no competition in this country? 🙂 Jim, if you d on't think you get your mone...

It is a giant leap because they're currently the only carrier to offer it. Remember when koodoo started? Small coverage area as well. Look at them now..growth takes time and opportunity.
Userlevel 7
Badge +4
Chris Petersens wrote:

Who said there is no competition in this country? 🙂 Jim, if you d on't think you get your mone...

Koodo launched on the Telus network, which even 6 years ago was coast to coast. Hardly a small coverage area.
Chris Petersens wrote:

Who said there is no competition in this country? 🙂 Jim, if you d on't think you get your mone...

Power in numbers folks...that's all I am suggesting. Not looking to argue . if koodoo took the bull by the horns and partnered to a U.S. carrier....Rogers and bell will have no choice but to follow. Now we have more choice and cell freedom....then it all comes down to price. This is not a difficult concept
Chris Petersens wrote:

Who said there is no competition in this country? 🙂 Jim, if you d on't think you get your mone...

It doesn't matter if they are the only carrier to offer it, if their coverage area is terrible, that's not going to attract many customers. Koodo has 96% CDMA coverage across Canada. Wind does not.
Userlevel 7
Badge +4
I've said it many times before: the only time a telecom listens about lowering prices is when they're forced to do so because they're losing subscribers. No amount of asking will really do anything. We've been asking for better plans for years, and they've gotten worse because we have this notion that a cellphone with lots of data is a necessity. We don't even need WIND to vote with our wallets. There's always prepaid, and you can make a statement by choosing an independent MVNO like PC Mobile or StraightTalk. Sure, a part of your bill still goes to the Big 3 because they're reselling usage on their networks but it's a statement nonetheless. I've been a thorn in Rogers' side ever since I ditched them in favour of Teksavvy for my home internet and they've been constantly trying to get me to switch back - even offering me better plans than Teksavvy, contract free and guaranteed for 7 years. Sure, it won't happen the same way with your cell plan, but it's a start.
Userlevel 6
You are right, but the last time I looked telus and koodo is part of them had the lowest number of customers leaving them. So they must be doing something better than the rest.

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