I got a call from what I assume was Koodo, as that's what popped up on my screen. My phone, however, marked it as a potential scam. The phone number that called me was 1 (833) 348-3589.
The rep had my name and some information that was on my account, so I'm leaning towards it not being a scam. I was offered some deals for Black Friday, and settled for a new tablet and data plan.
The fact that I'm not seeing any changes on my account (as they mentioned that the new sim/plan would be activated) or have not received any emails has me wondering about the validity of the call though.
Best answer by Bernard Koodo