Koodo Community

Community

Solved

Koodo fess up , there is so many people with their service down.


Koodo fess up , there is so many people with their service down. Mine is down here in Paris Ontario. What the hell is going on. At least give an update. i use this , my only phone for business. Depending on how you handle this problem will determine if you have any customers left at the end of it.

13 replies

Userlevel 7
Badge +4
I'm just looking at our network outage reports and I don't see anything David relating Paris in Ontario. If there is indeed an outage it must be very localized and we'll look into and let you know.
Bernard wrote:

I'm just looking at our network outage reports and I don't see anything David relating Paris in O...

Many are having problems
Userlevel 7
Badge +4
Bernard wrote:

I'm just looking at our network outage reports and I don't see anything David relating Paris in O...

Folks, have you tried to turn your phone on and off like Chadwick suggested? Curious to know if that helps to solve some of the issues.
Bernard wrote:

I'm just looking at our network outage reports and I don't see anything David relating Paris in O...

Try a hard reboot turn off your phone then turn it back on
Bernard wrote:

I'm just looking at our network outage reports and I don't see anything David relating Paris in O...

just did a hard re-boot,working fine now

Userlevel 7
Badge +4
Bernard wrote:

I'm just looking at our network outage reports and I don't see anything David relating Paris in O...

Whenever an issue comes up with a phone, always try the reboot first.
Bernard wrote:

I'm just looking at our network outage reports and I don't see anything David relating Paris in O...

yes, that did it for me too. Note, my wife's phone, on the same plan, had no problem!

My wife and I are also unable to connect since last night at 10pm.  Mine is still out this morning@9:45 am, May 31, 2016.
Userlevel 7
Badge +4
Kent Barnes wrote:

My wife and I are also unable to connect since last night at 10pm.  Mine is still out this m...

What area are you in Kent?
Kent Barnes wrote:

My wife and I are also unable to connect since last night at 10pm.  Mine is still out this m...

turn your phones off and back on... that worked for my I-phone
Kent Barnes wrote:

My wife and I are also unable to connect since last night at 10pm.  Mine is still out this m...

Kitchener, I just finished turn the phone off and on and it is working again.
Took a moment to send tho.

Userlevel 7
Badge +4
I woke up this morning and could not send texts or anything, I rebooted and now its working fine.
Good idea that worked for me before I am going to try it

Reply