Last night was my last straw with Koodo
About 4 months ago my Pixel XL started acting up so I looked into getting a new phone.
I require Wifi Calling in my house due to poor reception in the area so about a month ago I called Koodo about getting an Samsung A70. They said YES that will work for Wifi calling. I did my shopping and asked if they would price match the one being some by Amazon prime they said NO. I asked if I got that phone on amazon if it would work with wifi calling and they said YES. So i bought it
A few days later I call koodo to get Wifi calling enabled and they turned it on and boom.. I had Wifi calling. It worked great for a month until my Wife needed a new phone. I got her the exact same phone and called koodo to get it enabled. They said no that her phone is not compatible and won't work on Koodo. I said yes it will my phone is the exact same phone and it works, and they should compare the two. With in a min I got an email saying Wifi calling had been removed and re added to MY account.. Boom.. WIfi calling no longer works on my phone now. I went through their tech support and they said my phone isn't compatible and there is nothing they can do.
IT WORKED FOR 1 MONTH UNTIL THEY REMOVED IT..
C ya Koodo.. 10 year customer here