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kodoo sucks


just signed up and sim card does not work, can message or call. is this why you service is cheap? because you dont actually do anything but collect cash?

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Userlevel 7
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Does your phone say no sim card? Emergency calls only? No service? What phone? Is 3G service enabled? Have you tried pulling the sim card and power cycling the phone? If you manually search for networks, do any show up?
Timo Tuokkola wrote:

Does your phone say no sim card? Emergency calls only? No service? What phone? Is 3G service enab...

no my phone has a sim in it and shows that its in at the top of the screen. I'm in the middle of Edmonton so I would hope there would be service. ive tried restarting the phone, its brand new and unlocked. its a standard polaroid phone with buttons.
Userlevel 7
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Timo Tuokkola wrote:

Does your phone say no sim card? Emergency calls only? No service? What phone? Is 3G service enab...

What model of polaroid phone.
Userlevel 7
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Timo Tuokkola wrote:

Does your phone say no sim card? Emergency calls only? No service? What phone? Is 3G service enab...

If it's this one: https://www.amazon.com/Polaroid-A1BK-Unlocked-Camera-Bluetooth/dp/B013SLGEWU then it's a 2G only phone which would only be compatible with Rogers/Fido in Canada.
Timo Tuokkola wrote:

Does your phone say no sim card? Emergency calls only? No service? What phone? Is 3G service enab...

ya that looks like it, so your saying that this phone doesn't work for kodoo? do they have a list of phones that do work with their company, like how do you know which phone to buy?

Userlevel 7
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Timo Tuokkola wrote:

Does your phone say no sim card? Emergency calls only? No service? What phone? Is 3G service enab...

They actually provide the information you need right here on their website. Or you can check  www.willmyphonework.net
Userlevel 7
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Timo Tuokkola wrote:

Does your phone say no sim card? Emergency calls only? No service? What phone? Is 3G service enab...

In order to work with Koodo the phone must support 3G frequencies 850/1900. To get 4G service it must support LTE 1700/2100 as well. You can use willmyphonework.net to check whether a given phone will be compatible with Koodo (or any number of other providers).
Timo Tuokkola wrote:

Does your phone say no sim card? Emergency calls only? No service? What phone? Is 3G service enab...

thank you for your help, all my friends think I'm nuts for not having a cell, but this is the reason why I didn't want to submit myself to hours and hours of aggravation

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