Koodo Community
Solved

keeping discounts after changing plans


I currently have a 10% discount for a “no tab bonus” on my monthly bill. If I upgrade my plan, will this discount remain? 

icon

Best answer by Sophia 21 July 2021, 23:48

No, the 10% discount disappeared almost 10 years ago. You have a very old plan indeed 🙂

If you upgrade your plan, you won't get the discount any longer I'm afraid.

View original

3 replies

Userlevel 7
Badge +4

Typically you can keep add-ons or discounts if you change plans but it's possible this one cannot.
I'll flag a Rep to look into your particular case.

Userlevel 7
Badge +4

No, the 10% discount disappeared almost 10 years ago. You have a very old plan indeed 🙂

If you upgrade your plan, you won't get the discount any longer I'm afraid.

Userlevel 6
Badge +4

Hello @JDrinnan! Upon checking your account, we can confirm that the 10% discount will unfortunately drop from your line and we won’t be able to add it back because, as Sophia already mentioned, this discount is very old and it’s not available among our offers anymore. Feel free to check all our current deals and promos on koodo.com/plans and let us know if you have any questions. 

Reply