Koodo Community
Question

Joining Koodo

  • 12 September 2023
  • 1 reply
  • 16 views

Hi, 

I am having some issues joining Koodo. I am a UK Citizen with Canadian Residency. When signing up I am faced with a problem which is stopping me from signing up. 

I was rejected from the application due to credit check. It states that you cannot use VISA which is my canadian bank account. I have used an international Mastercard which seemed to be accepted however I was then emailed to say that Koodo was unable to validate your credit information.

I know lots of International’s are using this service so there must be a way around. Please can you point me in the right direction. 

Thanks

Ceri

 


1 reply

Userlevel 7
Badge +4

You need a Canadian credit card to activate online.

If you do not have that, you will have to visit a store to signup with Koodo.
https://www.koodomobile.com/en/find-nearest-store

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