Koodo Community



Is it possible to change a phone plan?

I have a Samsung Galaxy Ace phone and I would like to change the plan. Is that possible?

4 replies

Userlevel 7
Badge +4
Absolutely Adamo! You can change your plan for free in self-service once per billing cycle 🙂
yes it is . You can either do it on koodo self serve for free , once per bill period, or you can call client care and they will charge $10 for the change . Better to do it by your self 😉
Userlevel 6
Badge +4
Remember that when your plan is expired, once you change it, there is no way to have it back... So check them up, and if you are ready to make your change, go for it!!! 🙂
you're able to make the plan change on self serve, once per cycle, just make sure you do the change on the first day of your bill cycle to avoid proration.