Koodo has a wide variety of optional temporary roaming add-ons for monthly customers on a trip. These are independent of your billing date and start the day of your trip. You pick the duration. Activate them by visiting m.koodoroam.com from your Koodo phone — not widely reported — doesn’t work from computer browser or by texting codes to 4545. Check the “coverage and travelling” section of the self-serve web site. Has to be done before you leave, unless you really insist on paying long distance to do it. 1-866-995-6636 / 1-647-788-4337 The screen shot below is fairly typical. Although I have not found a specific statement on the Koodo web site, I would gather that anyone travelling outside Canada and the US has this automatic roaming feature blocked by default. I have participated in a number of discussions recently where subscribers visiting Europe or the Caribbean had no network access whatsoever until they contacted Koodo. This makes good sense because it keeps granny from accidentally running up a bill if she’s had a glass of wine too many on the cruise ship and decides to call the grandchildren at $7 a minute. So if you are visiting Cuba via Belgium and can’t get any signal at all on your phone, don’t be surprised unless you have made arrangements to be “unblocked” ahead of time.