I have just switched to Koodo with rate plan of $55 which includes Canada anytime unlimited minutes and 1000 min international minutes. I am not able to make any international calls, I have tried *611 and does not work, they are not taking any calls either due to COVID-19. I have add on added in my account already. Is there anything else I can do?
As well, I have charged on my account for long distance charges even though I have unlimited Canada anytime minutes. I hope someone could answer.