Koodo Community
Question

Instant data renewal.

  • 6 August 2022
  • 3 replies
  • 34 views

I want to make it so I don't have to wait 3 days for my data plan to renew. Sometimes it takes over a week.

 

I was once able to get it renewed instantly by talking to an actual human in customer support, but I can't seem to do that anymore.


3 replies

Userlevel 7
Badge +4

Are you on postpaid or prepaid?

Prepaid.

Userlevel 7
Badge +4

Prepaid.

Have you tried to renew or change your plan in prepaid selfserve?

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