Plans & Add-ons
All discussions about Koodo plans and add-ons.
- 1,090 Topics
- 4,279 Replies
Hi. I’d like to add unlimited voice minutes for Canada-wide calling to my plan ($20) , but I only need it for a month. Can I remove the add on whenever I like, or is there a minium number of months that I have to keep it ? I do understand that I am charged by biling cycle. Thank you.
I ordered a sim card on Aug 19 and I received an email on Aug 20 mentioning that my order was shipped on Aug 20 and I receive it in 1 to 2 business days from the order date. however, after 3 business days, I do not receive it yet. how can I follow up on this issue?Order number: HFO31196121
Just noticed on my bill that my plan is listed as:$30 100MB 100 min Plan SFD $30.00Additional data $5/100MB SFD (exp. Sep 02 2021) Free5pm Evenings & Weekends (exp. Sep 02 2021) FreeKoodo F&F EPP 20% -$6.00Shock-free Data 100MB (exp. Sep 02 2021) FreeUnlimited SMS and MMS (exp. Sep 02 2021)...
I have a monthly plan with koodo, I just want to add another phone to the plan. If I purchase a Sim card online do I also get another phone number for the phone. We have right now a flip phone but we also have a android type smart phone and just want that one added to our month bill with a differe...
Hello, I just signed up to switch over to Koodo. It looks like a promotion came up the day after I signed up.It’s $50 10GB → now $50 10GB+5GB.i haven’t even received my SIM and hasn’t switched over. (No term contract).How and Where do I contact at Koodo to make the change to the Promo?Any help would...
Hi There!I’m a former Koodo customer of about 4 or 5 years but left about 3 years ago when I moved to the UK. I’m on my way back at the end of this year and saw that AB has a great deal on right now for unlimited talk/text + 10GB of data for $50. I don’t want to sign up 4 months in advance to capita...
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