Koodo Community

incoming calls don't work on roaming

  • 15 March 2023
  • 2 replies

I'm on easy roam in curacao, and no incoming calls are coming through. If the person leaves a voicemail, I'll get a notification, but if they don't, I don't even get a missed call notification. Any ideas how to fix this? And how to get refunded for easy roam days I've used already - why am I paying if I'm not getting the service I'm supposed to?

2 replies

Userlevel 7
Badge +4

Is everything else working? Outgoing calls, incoming and outgoing texts, and data?

Outgoing calls, data, and incoming and outgoing texts are fine as far as I can tell. The only other issue is that occasionally when I call into my voicemail it doesn't recognize when I press the keys. But restarting solves that.