Koodo Community



I want to switch my plan to the 2GB a month (same plan, just offer 2gig now) and when it's in my cart it just says the 1 gig, what do i do?

3 replies

Userlevel 3
What province are you in?Depending on which province you clicked prior to loading the home page can reflect the price plans you are seeing.
Userlevel 5
Hey Katie! to change the plan you need to log into self serve. and as stated above depending on which proivce you live in you may not be eligible for the promo plans that koodo is offering 🙂
Userlevel 7
Badge +4
Are you a current customer? If so you should be logging into self serve in order to change plans https://d1qy7qyune0vt1.cloudfront.net/koodo-en/attachment/1_inline.bmp