I ordered a sim card to start a promotional monthly plan. Got my card. I want to bring my own number from previous provider to koodo. Now I cant register with koodo or self serve. I want to talk to a human!
Best answer by Robert T
You need to wait for that enail in order to register your account online.
I ordered a sim card to start a promotional monthly plan. Got my card. I want to bring my own number from previous provider to koodo. Now I cant register with koodo or self serve. I want to talk to a human!
Did you check your email? You should have received a confirmation email from Koodo with your Customer Service Agreement. It should show your temporary number, which will allow you to register your Self Serve account. https://www.koodomobile.com/en/help/registering-self-serve
It’s possible the email message may have gone to your junk mail folder. I would suggest you to check it first before contacting a Koodo rep. If you didn't receive anything, you can schedule a callback through Koodo Assist or send a message on Facebook Messenger or Twitter.
Thank you. I'm so frustrated. I didnt get an email with confirmation or temp number.
You need to wait for that enail in order to register your account online.
When you put your sim in your phone does it work?
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