Koodo Community

I want a pause.

  • 15 May 2020
  • 2 replies

My children are not going to school now,

so I want to suspend them. Can I pause now and continue using it from September?

I look forward to your prompt reply.

2 replies

Userlevel 7
Badge +4

I assumed you are a postpaid customer. Koodo charges $15/month for temporary suspension https://www.koodomobile.com/en/help/keeping-your-account-open-when-travelling

It might not be worth it, if your children can change the number in September.



Userlevel 7
Badge +4

If they are on prepaid, you can simply stop payment for up to 89 days, and then add a new base plan at that time, restarting the use of the phones.