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I think there is a problem with my account


I arranged to have both my phones put on vacation mode January 15th, please check, is my current bill correct?

2 replies

Userlevel 7
If you log into self-serve and look at your plan details for both lines, it should say seasonal/vacation hold instead of what your plans usually are
Userlevel 7
The bill for 2 lines on a vacation hold would be 30$+tax (2 lines@15$), so approx. 33.90$ in Ontario, plus whatever use you had with your previous bill. The third page in the ebill will provide all the details you will need.

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