Koodo Community



I have to go back to Italy and I have to close my contract.How can I make?I'm leaving in 2 days

2 replies

Userlevel 7
Badge +4
You have to call Koodo to cancel your service. You will be responsible for any remaining tab on your account. Make them tell you your final amount so you can pay it right away so you dont have to wait for your final bill
Userlevel 7
So is your question how to cancel your plan with koodo? To cancel your account with koodo, you'll have to call customer service you can dial *611 from your mobile phone or You can call Customer Service at 1-866-99-KOODO (1-866-995-6636) You will also lose your number if you cancel, your account has to be active to port your number to another carrier. Edit: refreshed and Dennis beat me to it 😞