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I have the $30 monthly plan, with only 100 minutes. Now theres an offer that doubles your minutes. Can I simply switch to this new offer?


5 replies

Userlevel 2
Yes you can! Simply change your plan in Self Serve. You will get to keep the new plan as long as you do not switch to another plan.
Userlevel 3
If you request the rate plan change through customer service a $10 rate plan change would apply. As mentioned above you can make the change yourself for free on self serve.
Quasarito what exactly do you mean? So I can only switch plans once?
Userlevel 2
Mahya D wrote:

Quasarito what exactly do you mean? So I can only switch plans once?

You can switch to a new plan at any time to take advantage of any promotional. For clarification, I was saying that the promotional plan (double minutes) will be yours to keep until you decide to switch to a different. plan.
Userlevel 1
Mahya D wrote:

Quasarito what exactly do you mean? So I can only switch plans once?

You can only make a plan change once every month/ billing cycle for free on Self Serve; just FYI

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