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I got billed for using .02 mb of data when I had my turned off


Charged for something I didn't use.

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I got charged $5 for it. I was traveling to Mexico. I know for sure I turned off My data. The thing is if you want to talk to someone about they charge you $10. So what can you do?
Userlevel 7
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Jake Peters wrote:

I got charged $5 for it. I was traveling to Mexico. I know for sure I turned off My data. The ...

No charge for billing inquiries.

Userlevel 7
Badge +4
Jake Peters wrote:

I got charged $5 for it. I was traveling to Mexico. I know for sure I turned off My data. The ...

You can see why you got charged in the detailed billing available on self serve. It will be less of a hassle then to wait on the phone for someone to answer.
Userlevel 7
Badge +4
The $5 was for text messages Jake. 23 of them. Have you found that on your bill? 

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